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We support developers

As developers, we know what it means to get great support at the right time. We got you covered.

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We got you covered

We provide the support we would like to get as developers.

Bit - support tools

By core maintainers

Get support from the core developers who actually build the tools you work with.

Bit - support time

We respond fast

We always do our best to make sure you never have to wait for support when you need it.

Bit - support platform

We see things through

Work is not done until the problem is solved and everyone are happy with the result.

Bit - support guides

With extensive resources

We constantly write documentation, tutorials and guides to support every use case.

Any way you choose

Get help quickly in Slack, Email, GitHub or any other way. Our team is here to help you any way you choose.

Slack

Chat with the team and the community on Slack.

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Email

Open a support ticket and we’ll respond quickly.

Contact support
GitHub

Open an issue or contribute OSS on GitHub.

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Simple transparent plans

Compare our support plans below to quickly choose the right one.

Features
Free plan
Slack support
Community
Response time
--
Named contacts
--
Custom extensions, integrations
--
Expert consultation
--
Guides and resources
Business
Slack support
Community
Response time
Pro - 5 days
Business - 3 days
Named contacts
--
Custom extensions, integrations
--
Expert consultation
--
Guides and resources
Enterprise
Slack support
Dedicated Slack
Response time
5 hours
Named contacts
Included
Custom extensions, integrations
Custom extensions and integrations.
Expert consultation
Expert reviews, team training, on-boarding
Guides and resources
Features
Slack support
Response time
Named contacts
Custom extensions, integrations
Expert consultation
Guides and resources
Community
Free
Community
--
--
--
--
Premium
Pro and Business
Community
Pro - 5 days
Business - 3 days
--
--
--
Dedicated
Enterprise
Dedicated Slack
5 hours
Included
Custom extensions and integrations.
Expert reviews, team training, on-boarding

We support global enterprises

Bit enterprise helps global teams to speed up and standardize modern web development. We’re here to help hands-on every step of the way.

Bit - support time

Response time SLA

We'll respond quick and with effective solutions to make sure you never slow down.

Bit - support consultation

Expert consultation

We'll review and consult on building a great front-end infrastructure and design-system.

Bit - support team on-boarding

Team on-boarding

We'll get your team up and running with Bit components from zero to hero.

Bit - custom extensions and integrations

Custom extensions, integrations

We’ll design and provide the solutions to root Bit into your enterprise ecosystem.

Need support?

Reach out to our team.